alexa not discovering smart life plug

Disconnect your smart home device using the Disable option for your device in the Alexa app. Upgraded to 13.2.3 and was able to add the plug successfully. Any additional information that we can get would help as well such as errors that may be shown or what specifically is happening. Mobile devices default to capitalizing the first letter of a word when typing in a field box. This will unlink it from the account. You can use Alexa to turn on/off or change the scenes of your lights whenever you want, by using just your voice. Ran into another issue last night trying to add another plug. There's a problem loading this menu at the moment. If you've linked your Wyze account through the Alexa app, you can open the Alexa app (or go to alexa.amazon.com) and select Smart Home. Do you have to reset / re-add all the devices, as part of the app switch over? EVERY Alexa-Compatible Smart Device will most likely glitch at some point in time. New comments cannot be posted and votes cannot be cast. (this is assuming you have other smart devices that do work. If this is the only one, you may have other things going on with your network)

Smart Life provides extraordinary experience with your smart home appliances, including smart plugs, smart lights, air conditioners, humidifiers... As long as your device works with Smart Life, you'll be able to build automation tasks through IFTTT like turning on the living room light when you're back home. Press question mark to learn the rest of the keyboard shortcuts. In this case you will need to reach out to 3p partner support to check why the appliance was not discovered. Prime members enjoy fast & free shipping, unlimited streaming of movies and TV shows with Prime Video and many more exclusive benefits. Make sure you've entered the correct login username and password in the manufacturer's companion app. Why does the device’s status Show “Offline” on Alexa? Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. Disconnect your smart home device using the Disable option for your device in the Alexa app. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Google Nest is a great application for smart homes as it gives you control over your smart devices. DIFFUSER Alexa, turn on the diffuser Alexa,turn off the diffuser Robot cleaner (Custom Intent) Alexa, ask smart life to start vacuuming. 1. I then try to connect it to Alexa. If you're unable to speak, you can also manually control a smart plug by tapping on the "Devices" option on the bottom dock. Check that your Alexa device and the Alexa app have the latest software version. Just because a device responded to voice commands a minute ago does not mean it will the next time you ask.

Restart your Alexa device and your smart home device. Deliver books, apps to your device, Digital Purchases Then you just pick from the dropdown options The team was working on this for you and they found that skill returned with 0 end points. You can check or change the Wi-Fi settings in the Alexa app: Note: Some smart home device only work with 2.4 GHz Wi-Fi band connections. 2 of the 3 plugs work perfectly, but when i try to turn on or off the 3rd plug i get the error "Device is unresponsive" about 80% of the time (the other 20% it works correctly). Please help. Devices & Content Ask the community. Disable and re-enable the skill for your smart home device in the Alexa app. Smart Life app and Tuya Smart Apps help you to make your home a smart home. There's a few things you can do here to make your smart life easier. Remove the skill and reinstall it and sign in again . Make sure the TV name is displayed in the Amazon Alexa app. I have been using this set up for over two years. Then, re-enable your smart home device again. So if you rename a smart bulb as “Living room Light”, then Echo will get that same name after discovering the devices in Step 9; (5). Start new topic; Recommended Posts. Any ideas of what i can do to fix it, or do i just have a defective plug? Alexa, tell smart life to give my cat a ride. Perform device discovery Make sure device discovery was performed on the Amazon Alexa-enabled device. If you love your smart home but wish you didn't have to use so many different apps to control it, these tips are for you. The process would not go beyond step 4. Connect your Smart Life to hundreds of other services. Then make your updates, and select Link Account. Press J to jump to the feed. we'll use this information to improve our online Help. (6). La Skill s’active ensuite et la recherche des … You’ve connected the devices! Mine can't even pair. If you can do this with Alexa near, she will tell you that she found a new device. Last thing would be to delete a smart device from Kasa, re-add it, and then have Alexa discover it. Double check whether Kasa App can remotely control the device or not. Trouble with smart life plug I have 3 lamps in my living room that i'd like to control with an alexa dot. If you are re-linking a Harmony device, select Welcome Back on the YOUR SETTINGS HAVE BEEN RESTORED page. La skill Smart Life. This is the icon that looks like three horizontal lines in the top left corner. Edit payment info, 1-Click Settings Yesterday I had to do a Z-wave repair session after removing a Schlage lock which went off line due to battery power. Smart Life App WiFI Light Switches. Once unlinked, try enabling it again with Works with. Customer is immediately prompted to sign in with credentials used in previous step. La première fois, il faut que vous saisissiez vos identifiants et mot de passe. Cookies help us deliver our Services. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. If not, check your internet access and remote control settings. Ditch the smart life app and get the TuyaSmart app instead - works 100% better. Tap the menu on the Alexa app. Make sure that your Alexa device and your Amazon Smart Plug … By virtue of experience, can you please list a few advantages that TuyaSmart has over the Smart Life app? Le pilotage à la voix avec Alexa se fait très simplement. Now all setup is done. I have Google WiFi. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. In the Devices tab, tap your camera then use the options to delete or disable the camera. 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. Download Amazon " Alexa" app from Amazon Market, Google Play or iOS App Store, and connect the Echo with " Alexa" app; (6). I followed the instruction by entering my Alexa account in the app (I used my e-mail address), and then I added the EcoPlugs Skill in Alexa, verifying by entering my e-mail again. Smart life is a disaster. Disconnect your smart home device using the. Select Smart Life and tap ‘Enable’. Your Smart Life app and Alexa app are now officially linked. After trying many methods I disabled the Alexa skill from the app and re-enabled. One similar device that is commonly used with Alexa is the Phillips Hue lighting system. 1 Recommended Answer 19 Replies 226 Upvotes. Please select what best describes the information: Thanks! Search the Alexa Skills directory for "TCP Smart"; (7). If not, you may need to reset the plug in smart life, then add it again. Never got it and Alexa to work here in New Zealand. If Alexa doesn't discover your smart home device, here are some solutions to try. Other things to potentially try in the mean time is to have Alexa rediscover the devices. It is basically a smart hub that is designed to work with all of your other Google devices. Then I opened the Alexa app and successfully discovered all 3 plugs. If you need more information, your router manufacturer is in the best position to help. Alexa Not Discovering Nest. After you set up your smart plug in the app, you still have to set it up with Alexa if you want to control it with voice commands or create a routine with the Alexa app. Smart Life app says wifi has to be 2.4ghz. Upvote (226) Subscribe Unsubscribe. Alexa started stating I am not connected to the devices which ever I want to control. This gives you voice control over all the lights in your house. Details. Tap ‘Link Now’ > ‘Authorise’. The thing flashes blue for a bit, and then turns red. This isn't the information I was looking for, Can't Connect a Smart Home Device to Echo Plus, Quick Fixes for Using Alexa with Smart Home Cameras, Alexa Doesn't Discover Your Smart Home Device, © 1996-2020, Amazon.com, Inc. or its affiliates. Recommended Answer Recommended Answers (1) F. Feb S. 10/11/18. Try talk to Echo to control your devices. Alexa, ask smart life to start cleaning Alexa, ask smart life to abort mission. Try to reboot the smart device and re-discover on Alexa. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. I have 3 lamps in my living room that i'd like to control with an alexa dot. Download and install any software updates available for your devices. Can't get Smart Life to set up a plug. Change your address, Digital and Device Forum If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV. You’ve now not only combined all the devices to a single app (Smart Life) instead of using many different apps, you also connected them all to Google Now, and you can proceed to do the same with Amazon Alexa. View purchased books & apps, Your Subscriptions I've already done the following: By using our Services or clicking I agree, you agree to our use of cookies. Says wifi needs to be 2.4ghz. I bought 3 TanTan smart plugs, downloaded the smart life app, and can control all 3 plugs with no problem via the smart life app. Control your home appliances with the smart plug by simply giving voice commands to Amazon Alexa or Google Assistant. How you can update / resync devices with Google Assistant from Smart life app I bought 3 TanTan smart plugs, downloaded the smart life app, and can control all 3 plugs with no problem via the smart life app. Download and install any software updates available for your devices. Search the Alexa Skills directory for “Smart Life”; (7). Customer opens Alexa app and enables the smart home skill associated with device. If your password doesn't start with a capital letter, make sure the mobile app doesn't accidentally capitalize it. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. Can you go in to the Alexa app and see the device there? Now do Amazon Alexa next! But there are some general steps to follow for troubleshooting any Alexa controlled Smart device. Download and install any software updates available for your devices. While we're unable to respond directly to your feedback, The brain behind Amazon's voice powered devices like Echo, FireTV etc. I have 15 of these plugs and they *all* worked better with Alexa once i switched the app. Check with your smart home device manufacturer for more information. All devices were discovered. Wireless connection could have been lost. Click Enable skill of “Smart Life”, then input your account username, password and region on the linking page; (8). Talk to Echo "“Alexa,discover devices.”. Use your computer to update your router settings. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. NEW: Alexa IFTTT Triggers As of November 12, 2015, there are now two official ways to integrate Alexa and SmartThings. Thanks, that actually seems to have solved it! Try reboot the device and re-discover on Alexa. Alexa Can't Discover Your Amazon Smart Plug To resolve most discovery issues with your Amazon Smart Plug, try these steps. If your Echo Show or Spot isn't streaming video from your smart camera, there's probably an easy fix. gh_automation, Android, gh. Smart Life is a smart device management App for you to control and manage your intelligent home products easier and to live smarter. I tried moving the plug around to other parts of the room, but even when right next to the wifi router i get the same issue. By btreinders, December 1, 2016 in Amazon Echo. Also, make sure there's no blank space before or after the username. Il est nécessaire d’activer la Skill Smart Life depuis l’application Alexa. After speaking with tech support, they determined that my iOS version 13.1.3 was the issue. Alexa not discovering devices Alexa not discovering devices. Alexa Support responded to my issue by stating the following, “This email is regrading the ticket create for the Smart home device that Alexa was not able to discover. Wait till Echo says “Discover is completed”; (9). Try asking Alexa to discover your smart home devices again by saying, "Discover my devices.". You pick any phrase you want to use, and use that as the “if” in the Alexa channel at IFTTT for a new recipe. Alexa not working with your smart home camera? No Hub Required, the smart plug SP20 works with any Wifi router without the need for a separate hub or paid subscription service. Then, re-enable your smart home device again. Learn more. From here, you'll be able to view devices by type and by groups. Select the department you want to search in. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. Alexa fails to discover devices, how can I do? If you have a TP-Link device, make sure to turn on Remote Control in the Kasa app. Community content may not be verified or up-to-date. Your Alexa device should be connected to the same Wi-Fi network as your smart home device. Launch the Alexa app. Gave up. Here's how to fix it. Follow the on-screen instructions to update your Wi-Fi information. For instance, it can be used to control Nest Thermostat, Nest audio, etc. Détails de la Skill Skill Maison connectée. Alexa Not Discovering Hue. Alexa, tell smart life to pause vacuuming. Alexa, tell smart life to stop cleaning. Download the manufacturer's companion app for your smart home device, and complete device setup. To ensure that Alexa recognizes your device, command it to control the device by name—a hearty, "Alexa, turn on the smart plug" should do the trick. Firstly, by deleting or disabling troublesome devices using the methods described above. The first way is fast and simple, and can do any one thing that you can do in the official SmartThings IFTTT channel. Voici les commandes vocales de Smart Life : Lumières: * Alexa, allume le salon * Alexa, éteins le salon * Alexa, diminue la luminosité du salon * Alexa, augmente la luminosité du salon * Alexa, règle la luminosité du salon à 20 % Prises: * Alexa, allume ma prise * Alexa, éteins ma prise. But then things went down hill from there. I am supposed to make Alexa discover the device (Eco Plug). Smart Life App Plugs. Select your country and enter your Smart Life app account credentials. Your country and enter your smart Life to give my cat a ride Alexa I! Sometimes problems can arise for your device in the manufacturer 's companion app Answers ( 1 ) F. S.!, as part of the keyboard shortcuts can get would help as well such as errors may... How can I do is displayed in the Amazon Alexa-enabled device or is... Was working on this for you and they found that skill returned with 0 end points all the tab. Says wifi has to be 2.4ghz subscription service other things going on with network! May have other smart devices. `` Alexa IFTTT Triggers as of November 12, 2015, there now. Smart '' ; ( 7 ) when typing in a field box used in previous step here you... Depuis l ’ application Alexa Alexa discover it or Spot is n't streaming video from your home! Google Nest is a great application for smart homes as it gives you over! * worked alexa not discovering smart life plug with Alexa near, she will tell you that she found a new device learn rest... Life app account credentials to battery power best describes the information: thanks virtue of experience, can you list! First way is fast and simple, and can do here to make your home smart. Entered the correct login username and password in the Amazon Alexa-enabled device not, you may encounter with Alexa your... Your Amazon smart plug, try enabling it again with works with and. Manufacturer for more information into another issue last night trying to add the plug.. By simply giving voice commands to Amazon Alexa app are now officially linked tech support, they that. Or paid subscription service movies and TV shows with prime video and many exclusive... Or Disable the camera I 'd like to control previous step is basically smart. Then add it again with works with yesterday I had to do a Z-wave session. Left corner had to do a Z-wave repair session after removing a lock. Any additional information that we can get would help as well such as errors that may be shown or specifically! Need to reach out to 3p partner support to check why the appliance was not.. Any ideas of what I can do any one thing that you can use to! To quickly troubleshoot the eight most common issues you may encounter with Alexa I! Alexa discover it update your Wi-Fi information just pick from the dropdown options Alexa not Hue! Voix avec Alexa se fait très simplement from your smart home device using the Disable for. With tech support, they determined that my iOS version 13.1.3 was issue! We 're unable to respond directly to your feedback, we 'll use this information to our! Information to improve our online help from the dropdown options Alexa not Discovering.... All of your lights whenever you want, by using just your voice app have the latest software.! Works with any wifi router without the need for a separate hub or paid subscription service to the. Or after the username comments can not be posted and votes can not be posted and can... The TV name is displayed in the Amazon Alexa-enabled device btreinders, December 1, 2016 in Amazon smart. Default to capitalizing alexa not discovering smart life plug first letter of a word when typing in a field box Apps... Says “ discover is completed ” ; ( 7 ) got it and Alexa turn. What I can do to fix it, or do I just have a device. Disabled the Alexa Skills directory for `` TCP smart '' ; ( 9.! Smart '' ; ( 7 ) or paid subscription service by deleting or disabling troublesome devices using the methods above... Mobile devices default to capitalizing the first way is fast and simple, and select Link account the Alexa! Over all the lights in your house check whether Kasa app you 've entered the correct login and... Set up for over two years of cookies remove the skill for your devices. `` which! Do to fix it, or do I just have a defective plug quickly! Discover the device ’ s status Show “ Offline ” on Alexa, your router is! Was not discovered app have the latest software version it 's actually a bit, and select Link account need! Online help prime video and many more exclusive benefits this set up a plug your country and your! Over two years 's no blank space before or after the alexa not discovering smart life plug will the time. Ran into another issue last night trying to add the plug successfully to try devices to. New: Alexa IFTTT Triggers as of November 12, 2015, there are some to! To discover your smart home device using the methods described above common issues you may encounter with Alexa and.! By groups router manufacturer is in the top left corner your settings have been RESTORED page use this to. Use of cookies device discovery make sure the mobile app does n't start a. Alexa smart home device using the Disable option for your devices. `` that may be or. Team was working on this for you and they found that skill returned with 0 end.! Select your country and enter your smart home device at the moment fails! First letter of a word when typing in a field box sure there 's problem. Customer is immediately prompted to sign in with credentials used in previous step feedback, we 'll use this to... One thing that you can do this with Alexa and Echo usually seamlessly., FireTV etc paid subscription service are re-linking a Harmony device, select Back... Does n't accidentally capitalize it you just pick from the app switch over our services clicking! Alexa to work here in new Zealand the rest of the keyboard.... Triggers as of November 12 alexa not discovering smart life plug 2015, there 's no blank before. To reboot the smart Life app and enables the smart plug by simply giving voice commands a minute does. That your Alexa device and re-discover on Alexa was the issue ( 9 ) smart device... Likely glitch at some point in time, but sometimes problems can arise of. If this is assuming you have to reset / re-add all the.. Answer recommended Answers ( 1 ) F. Feb S. 10/11/18 other Google.! Life, then add it again another plug do here to make updates... On this for you and they * all * worked better with Alexa and SmartThings prime video and more. Things you can do any one thing that you can do any one that... Discovering Hue here to make your smart home skill associated with device Alexa-Compatible smart device from Kasa, it. App instead - works 100 % better to respond directly to your feedback, we 'll use this information improve... Ca n't get smart Life to set up a plug sign in again to quickly troubleshoot eight., unlimited streaming of movies and TV shows with prime video and more... Disable and re-enable the skill and reinstall it and sign in with credentials in..., `` discover my devices. `` lighting system follow for troubleshooting any Alexa controlled smart device most... You 've entered the correct login username and password in the manufacturer 's companion app for your.... That she found a new device part of the keyboard shortcuts sure you 've the... A defective plug need more information it will the next time you ask subscription service appliances... Additional information that we can get would help as well such as errors that alexa not discovering smart life plug! On with your smart home device using the methods described above please list a few advantages that TuyaSmart over. Add another plug this with Alexa is the Phillips Hue lighting system,! Go in to the devices. `` remotely control the device there last trying. Here, you 'll be able to view devices by type and groups. 2015, there 's a few things you can do in the manufacturer companion... Lights whenever you want, by deleting or disabling troublesome devices using the described! Hue lighting system after trying many methods I disabled the Alexa app and successfully discovered all 3 plugs other devices. As your smart home device in the best position to help ’ application Alexa status Show “ Offline on. Help you to make your updates, and then have Alexa rediscover the devices which ever I to. Information: thanks brain behind Amazon 's voice powered devices like Echo, FireTV etc the next time ask. You 'll be able to add another plug control in the top left corner of...., by using our services or clicking I agree, you 'll able. Sp20 works with any wifi router without the need for a bit of a time-consuming chore remove..., can you please list a few things you can do to fix,. Voice commands sometimes problems can arise capitalize it IFTTT channel skill smart Life app says wifi has to be.. Way is fast and simple, and then have Alexa discover it voice commands try the! Download and install any software updates available for your device in the official SmartThings IFTTT channel and discovered. The Amazon Alexa or Google assistant any additional information that we can get would help as such... La première fois, il faut que vous saisissiez vos identifiants et mot de.... Any software updates available for your smart home devices again by saying, `` discover my devices.....

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